Privacy policy

Introduction

Firemoon Studio ("we," "our," or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI inference platform and related services (the "Service"). By using our Service, you consent to the data practices described in this policy.

Information we collect

Personal information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or contact us
• Use our AI inference services
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us for customer support

This information may include your name, email address, phone number, company name, billing address, and payment information.

Usage data and AI model inputs

When you use our AI inference platform, we collect:

• API requests and responses
• Input data (prompts, images, videos, audio) submitted to AI models
• Generated outputs from AI models
• Usage metrics (inference count, processing time, model selection)
• Technical logs and error reports

Automatically collected information

We automatically collect certain information when you visit or use our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and analytics data
• Cookies and similar tracking technologies
• Geographic location data (approximate)

How we use your information

We use the information we collect to:

• Provide, operate, and maintain our AI inference services
• Process your API requests and generate AI model outputs
• Improve our models and platform performance
• Provide customer support and respond to your inquiries
• Send you technical notices, updates, and administrative messages
• Monitor usage patterns and prevent abuse of our services
• Comply with legal obligations and enforce our terms of service
• Develop new features and services

AI model training and data processing

Important: Unless you explicitly opt-in to data sharing programs, we do not use your input data or generated outputs to train or improve AI models. Your data remains your property.

We may use aggregated, anonymized usage statistics to improve our platform performance and infrastructure, but this does not include your actual content or personally identifiable information.

Data sharing and disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers: Trusted third parties who assist us in operating our platform (cloud hosting, payment processing, customer support)
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

Data security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure cloud infrastructure with enterprise-grade protection
• Regular backups and disaster recovery procedures

Data retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account or request deletion
• API logs: 90 days for debugging and performance monitoring
• Billing records: 7 years for tax and accounting purposes
• Generated content: Deleted immediately unless you choose to store it

Your privacy rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@firemoon.studio.

International data transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

Children's privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

Contact us

If you have any questions about this privacy policy or our privacy practices, please contact us: